The other device is not in Hidden mode.
•
Both devices are compatible.
• MULTIMEDIA MESSAGING
If the phone cannot receive a multimedia message because memory is full, check
the amount of memory in use. The amount of memory needed is indicated in the
error message: Not enough memory to retrieve message. Delete some data first.
To view what kind of data you have and how much memory the different data
groups consume, select Menu > Tools > File mngr. > Options > Memory details.
If the notes Retrieving message or Trying to retrieve message again are shown
briefly, your phone is trying to retrieve a multimedia message from the multimedia
messaging center. To stop the notes from displaying, you need to end the data
connection because the phone is attempting to start the connection again and
again. Also, try the following solutions:
Check that the settings for multimedia messaging have been defined correctly
and that there are no mistakes in phone numbers or addresses. Select Menu >
Messaging > Options > Settings > Multimedia message.
To stop the phone from making a data connection, you have the following options.
Select Menu > Messaging > Options > Settings > Multimedia message, and then:
•
Select On receiving msg. > Defer retrieval if you want the multimedia
messaging center to save the message to be retrieved later, for example, after
you have checked the settings. After this change, the phone still needs to send
information notes to the network. When you want to retrieve the message,
select Retr. immediately.
Nokia 6620 User Guide
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Copyright © 2004 Nokia
Troubleshooting
•
Select On receiving msg. > Reject message if you want to reject all incoming
multimedia messages. After this change, the phone needs to send information
notes to the network and the multimedia messaging center will delete all
multimedia messages that are waiting to be sent to you.
•
Select Multimedia reception > Off if you want to ignore all incoming
multimedia messages. After this change the phone will not make any network
connections related to multimedia messaging.
• MESSAGING
If you are composing a message and you cannot select a contact from the contacts
directory, the contact card does not have a phone number or an e-mail address.
Add the missing information to the contact card in Contacts.
• BROWSER SERVICES
If you receive the message No valid access point defined. Define one in Web
settings, you need to insert the proper browser settings. Contact your service
provider for instructions.